"Unable To Open Statement" Error Using Intuit Statement Writer

What Does the Error “Unable To Open Statement” Mean When Using Intuit Statement Writer?

In some situations, users of Intuit Statement Writer (ISW) may encounter a problem where the program fails to open properly. Intuit Statement Writer is a financial report writer introduced along with QuickBooks 2009 that makes use of Microsoft Excel.

After clicking on the Intuit Statement Writer menu selection, Microsoft Excel opens to a blank spreadsheet and displays the fatal error message:

Unable to open statement: System.ArgumentException: Invalid license number

Here’s a screen shot of the exact error message:

Intuit Statement Writer UnableToOpenStatement

According to Intuit, this error occurs because the file iswruntime.dat contains an incorrect license number; the error has only been observed on computers running Windows Vista.

To fix this error message, simply rename or delete iswruntime.dat, which is located in the C:\ProgramData\Intuit\Statement Writer folder. When Intuit Statement Writer next starts, it will re-create a new file.

This error message is discussed in this Intuit knowledge base article.