FAQ
Here’s some common questions or concerns in a question-and-answer format.
Tune Ups
What do you mean by the term “QB Tune Up”?
- problems where management reports, especially financial statements, are showing erroneous results
- problems where the configuration of QuickBooks is preventing owners and managers from getting the information they need to run their businesses
- problems where retention of every transaction detail over a period of years has slowed program operation or forced users to unproductively scroll through very long lists
What do you do when you do a Tune Up?
Let’s look back at the types of problems a clean-up addresses and give some examples to better illustrate what’s involved. Erroneous data on management reports, especially financial statements, is a signal it’s time for a clean-up. Imagine you’re the owner of a business that sells inventory items. You print your QuickBooks Profit & Loss statement, and based on easy-to-learn facts (such as the amount of cash on hand) you believe the net income shown is inaccurate. But why? QuickBooks’ built-in P & L statement accurately calculates the difference between revenues and expenses, so that can’t be the problem. One possible problem is that you’ve allowed inventory levels to go negative, or that your inventory item costs have become distorted. The result: your net income isn’t accurate. This is a common problem identified in our analysis.
Sometimes, the way QuickBooks is configured prevents owners and managers from getting the information they need to run their businesses. QuickBooks is a very powerful program that addresses a wide range of business information needs, but if it’s not set up properly, it won’t produce the results owners and managers want. Imagine you’re the owner of a contracting business that works on multiple projects for each client. To manage your business effectively, you’d like to track profits not only for each client but also for each job. You purchase the same product or service from multiple vendors, but you want to use your overall purchasing power for that product or service to negotiate the lowest possible costs. The detail you need isn’t available on the reports available to you. This is a common problem that we identify by looking at how your QuickBooks data file is set up. That involves looking at your General Ledger chart of accounts, the lists you use, and the way you enter transactions.
Computers are so good at storing and processing information that we can easily become information “pack rats,” keeping data that became stale and outdated long ago. Businesses change over time, and it’s just as important to remove stale information as it is to add new data. Since many features of QuickBooks are built using lists, you and your staff are wasting time making selections from lists that may contain a lot of stale entries. You’re also increasing the odds that staff members pick the wrong item from a list by allowing more stale items to show up on it. If you’ve used QuickBooks for several years or process a large number of transactions, the failure to remove outdated information can result in a data file that is considerably larger than necessary. That can slow the overall operation of QuickBooks as well as other routine tasks, such as backing up and exchanging data with outside service providers. Our analysis identifies whether you should be seeking out local chapters of Data Hoarders Anonymous.
Now that you’ve identified my problems, where do we go next?
Does this mean I shut down my accounting while you do the cleanup?
How long does a Tune Up typically take?
I’m convinced. How do I get started?
- how your QuickBooks data file is running now
- what we think needs to be fixed
- how much that’s going to cost
- how long it’s going to take to get it done
Best of all, getting started is free. Here’s how.
Custom Reports
You’re just talking about making some changes to an existing QuickBooks report, right?
We’re talking about truly custom reports, such as reports that include complex calculations that are outside the scope of QuickBooks. You can think about custom reporting in 2 ways. The simplest way is to start with an existing report and identify what’s missing or what needs to be changed so that you can more effectively manage your business. The more involved approach is to start with a blank piece of paper so you’re not influenced by the constraints of an existing report. Show your creativity and your management prowess. What do you want to see on that piece of paper to run your business better?
So how do I get a custom report?
Once a report is designed and tested, running the report on live data is accomplished quickly, typically in a few hours. To run the report, we’ll need an electronic copy of your QuickBooks data, such as an Accountant’s Copy file. To get started with a custom report, just fill out our inquiry form.
I’d really like to have more stylized monthly financial statements. Can custom reports include custom financial statements?





