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Solving Problems

What Does Error Code 6123, 0 Mean?

Chief Mechanic · June 13, 2010 ·

According to Intuit, Error Code 6123,0 “Connection to the QuickBooks company file has been lost” occurs in multi-user environments caused by one of the following:

  • the network connection between the computer on which the error occurred and the server hosting the company file was disrupted
  • firewall software is blocking a port necessary to communicate with the server hosting the company file
  • multiple instances of the QuickBooks database service are running
  • QuickBooks data or program files are damaged
  • the computer name on the computer hosting the QuickBooks company file was changed while hosting was turned on
  • the McAfee Privacy Service is installed with the Block Web Bugs filter option selected

The last 2 possible causes are the easiest to troubleshoot. The Block Web Bugs filter in McAfee’s software is incompatible with QuickBooks and needs to be turned off. If the computer name on the computer hosting the company file was changed, close all applications, reboot that computer, and then first stop and re-start multi-user mode. Specific steps for these possible causes are discussed in this Intuit knowledge base article.

For specific troubleshooting steps to resolve the other possible causes of this error, consult this Intuit knowledge base article.

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What Does the Error Code Referencing Microsoft’s Visual C++ Runtime Library Mean?

Chief Mechanic · May 16, 2010 ·

According to Intuit, the following error has been fixed in current releases of QuickBooks:

“Error: QuickBooks has encountered a problem and needs to close.Microsoft Visual C++ Runtime Library Runtime Error! Program: C:PROGRAM FILESINTUITQUICKBOOKSQBW32.EXE Abnormal program termination”

Insure that you’re running the latest QuickBooks release.

For further information on this error, consult this Intuit knowledge base article.

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