We’ve now completely moved our KnowledgeBase content from a forum format to an article-based approach, which offers better search capabilities.
Unfortunately, dropping the forum format forced a change in how you might pose a new question. A forum can allow anyone to make a new post, but that’s not possible right now using our new approach. The best place to ask a question is on an existing article that relates to the same topic.
What about an entirely new question, one that isn’t covered by an existing article?
In that event, post it in the comments here.
UPDATE: We’re in the early stages of setting up a forum for new questions. The look isn’t fully polished yet, and we’re running a not-yet-released version of the forum software, so you may find a rare glitch or two. But our testing shows that basic functionality works just fine, so without further delay, head on over to our forum.
If it turns out your question triggers a new article, we’ll post the article with a link in our reply.