QBGarage.com

The QuickBooks Specialists

You are here: Home / Archives for firewall

firewall

What Does Error Code 17337 Mean?

· ·

According to Intuit, error code 17337 can occur when updating a QuickBooks payroll service.  The error is caused by incorrect SSL settings.

Check your Internet Connection Setup in QuickBooks from the Help->Internet Connection Setup menu selection.  Verify that your connection is set to use your computer’s internet connection settings, as shown below.

QuickBooks Premier 2009 Internet Connection Setup 2

Click Next.

QuickBooks Premier 2009 Internet Connection Setup 3

Click the Advanced Connection Settings… button to display the Internet Properties window. On the Advanced tab, verify that Use SSL 2.0 and Use SSL 3.0 are checked. Click Apply and then Ok. Keep in mind that this change will affect your connection to the internet using Internet Explorer.

QuickBooks Premier 2008 Internet Properties Advanced SSL

Close and re-start QuickBooks; attempt to update the QuickBooks payroll service. For more information troubleshooting SSL settings, consult this Intuit knowledge base article.

If your Internet Properties were set correctly, the error may be caused by security or firewall software blocking access to certain programs. Consult this Intuit knowledge base article to troubleshoot access for QuickBooks programs.

For more information troubleshooting this error when updating a payroll service, consult this Intuit knowledge base article.

Vote This Post DownVote This Post Up (No Ratings Yet)
Loading...

What Does Error Code -6073, -816 Mean?

· ·

According to Intuit, Error Code -6073, -816: “QuickBooks is unable to open this company file” is an error that has multiple possible causes.  The possible causes include:

  • multiple computers have hosting turned on instead of only 1
  • different releases of QuickBooks on the server and the affected workstation
  • insufficient file permissions
  • the Database Manager service is not running
  • the network data file (.nd) is damaged, missing, or marked as hidden
  • the transaction log file (.tlg) is marked as hidden
  • security software (e. g., a firewall) is blocking network traffic
  • other software is currently scanning the QuickBooks company file
  • QuickBooks is attempting to run a scheduled backup while the company file is in use
  • the company file (.qbw) is damaged

A screenshot of the actual error appears below:

QuickBooks Premier 2007 Error Code -6073, -816

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release.  To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

To follow the troubleshooting steps to resolve Error Code -6073, -816, consult this Intuit knowledge base article.

[Update: Unfortunately, it appears Intuit has removed that article, so the link is dead.]

See our related articles on Error Code -6190, -83 and Error Code -6138, -82 for more information.

Vote This Post DownVote This Post Up (No Ratings Yet)
Loading...

What Does Error Code -6000, -80 Mean?

· ·

According to Intuit, Error Code -6000, -80: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes.  Here are screen shots of the actual error:

QuickBooks 2009

QuickBooks Premier 2009 Error Code -6000 -80

QuickBooks 2007

QuickBooks Premier 2007 Error Code -6000 -80

The possible causes of this error are:

  • a damaged company (.qbw) file
  • in a multi-user configuration, multiple computers are configured to host QuickBooks (incorrect) instead of only 1 (correct)
  • in a multi-user configuration, security software such as a firewall is blocking communication with the QuickBooks server
  • attempting to convert a file (such as .qbb backup file) to a company file (.qbw) over a network rather than on a local hard disk

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release.  To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  Complete this step on each computer in your multi-user setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6000, -80, consult this Intuit knowledge base article.

Vote This Post DownVote This Post Up (+1 rating, 1 votes)
Loading...

What Does Error Code -6000, -83 Mean?

· ·

According to Intuit, Error Code -6000, -83: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes:

  • an incomplete QuickBooks installation
  • a damaged company (.qbw) file
  • the folder in which the company file is located is damaged
  • hosting is enabled on both the server and at least 1 workstation (incorrect) instead of only the server (correct)
  • the server doesn’t have permission to access the company file
  • the currently logged in user doesn’t have permission to access the company file
  • the service QBDataServiceUserXX (where XX depends on your QuickBooks version) doesn’t have permission to access the company file
  • security software is blocking access to the QBDataServiceUserXX service on the server where the company file is located

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release.  To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6000, -83, consult this Intuit knowledge base article.

Vote This Post DownVote This Post Up (-1 rating, 1 votes)
Loading...

What Does Error Code -6010, -100 Mean?

· ·

According to Intuit, Error Code -6010, -100: “Your QuickBooks installation may have been modified. Try re-installing QuickBooks and then try again” indicates that either anti-virus software with a firewall function is interfering with the operation of QuickBooks or you’ve run a registry cleaner that has modified your Windows registry.

If the error message was caused by anti-virus software, the solution is to disable that software.  If your registry has been modified by a registry cleaner, the solution is to perform a clean install of QuickBooks (an uninstall followed by a fresh installation).  Of course, before uninstalling any program, be sure you have adequate backups of both your program and your data.

For more information on resolving this error, consult this Intuit knowledge base article.

Vote This Post DownVote This Post Up (No Ratings Yet)
Loading...