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What Does Error Code 6189 Mean?

Chief Mechanic · September 11, 2010 ·

According to Intuit, Error Code 6189 “QuickBooks is unable to determine the cause of the error on the local file” can occur when the QuickBooks data service either doesn’t have correct access permissions or they they weren’t read correctly.  This error occurs when attempting to open a QuickBooks company file (.qbw) that is stored in a folder on the same computer that runs the QuickBooks Database Server, i. e., a single user configuration or a user on the computer hosting the company file in a multi-user configuration.

To resolve this error, insure that the QuickBooks data service has full access permissions.  The name of the QuickBooks data service varies based on the version of QuickBooks you’re running.

For more information on resolving Error Code 6189, consult this Intuit knowledge base article.

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What Does Error Code -6190, -83 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, Error Code -6190, -83: “QuickBooks was unable to open the company file” is an error that can occur when running QuickBooks in multiuser mode on Windows Server.  It’s caused because multiple workstations are configured to host the company file (incorrect) instead of all workstations having a Hosting setting of off and a server configured with a Hosting setting of local files only or local and remote files (correct).

Intuit offers a troubleshooting guide to address this issue that’s linked below.  This guide will discuss checking the Hosting setting on the server and each workstation.  You can confirm the Hosting setting by pressing F2 while QuickBooks is running.  Doing so will display the Product Information window.  The Hosting setting appears in the lower left corner.

QuickBooks Premier 2009 Product Information Hosting

To follow the troubleshooting steps to resolve Error Code -6190, -83, consult this Intuit knowledge base article.

See our related articles on Error Code -6073, -816 and Error Code -6138, -82 for more information.

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What Does Error Code -6073, -816 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, Error Code -6073, -816: “QuickBooks is unable to open this company file” is an error that has multiple possible causes.  The possible causes include:

  • multiple computers have hosting turned on instead of only 1
  • different releases of QuickBooks on the server and the affected workstation
  • insufficient file permissions
  • the Database Manager service is not running
  • the network data file (.nd) is damaged, missing, or marked as hidden
  • the transaction log file (.tlg) is marked as hidden
  • security software (e. g., a firewall) is blocking network traffic
  • other software is currently scanning the QuickBooks company file
  • QuickBooks is attempting to run a scheduled backup while the company file is in use
  • the company file (.qbw) is damaged

A screenshot of the actual error appears below:

QuickBooks Premier 2007 Error Code -6073, -816

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release.  To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

To follow the troubleshooting steps to resolve Error Code -6073, -816, consult this Intuit knowledge base article.

[Update: Unfortunately, it appears Intuit has removed that article, so the link is dead.]

See our related articles on Error Code -6190, -83 and Error Code -6138, -82 for more information.

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What Does Error Code -6000, -83 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6000, -83: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes:

  • an incomplete QuickBooks installation
  • a damaged company (.qbw) file
  • the folder in which the company file is located is damaged
  • hosting is enabled on both the server and at least 1 workstation (incorrect) instead of only the server (correct)
  • the server doesn’t have permission to access the company file
  • the currently logged in user doesn’t have permission to access the company file
  • the service QBDataServiceUserXX (where XX depends on your QuickBooks version) doesn’t have permission to access the company file
  • security software is blocking access to the QBDataServiceUserXX service on the server where the company file is located

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release.  To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6000, -83, consult this Intuit knowledge base article.

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What Does Error Code -6073, -99001 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error Code -6073, -99001 can occur when opening the QuickBooks company file (.qbw) in multi-user configurations.  This error code has multiple possible causes:

  • QuickBooks has opened the file in Single User mode on the computer hosting the company file
  • the company file (.qbw) is located in a folder with permissions set to read only
  • on a Linux server, more than one set of login credentials are being used to access the shared
    folder

For more information on resolving Error Code -6073, -99001 consult this Intuit knowledge base article.

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