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What Is QuickBooks Error -6144, 0?

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According to Intuit, QuickBooks Error -6144, 0 and the related error -6144, -103 are accompanied by the message “An error occurred while QuickBooks tried to access the company file”.

They are caused by either:

  • an incorrect path in your .nd file to your company file (.qbw) or
  • damage to the Windows user account used by the QuickBooks Database Manager

See our article on QuickBooks file types for more information on the .nd file.

There are 2 possible solutions to this problem:

To delete the right Windows user account, identify the version of QuickBooks that is generating this error. The Windows user account used by the QuickBooks Database Manager has a name that begins with qbdataserviceuser and, for versions of QuickBooks after QuickBooks 2006, ends with a 2 digit number. If you only run 1 version of QuickBooks, it should be easy to identify the Windows user account. If you run multiple versions of QuickBooks, be sure to only delete the user account associated with the version of QuickBooks that’s giving you a problem.

Here are the Windows user accounts for recent versions of QuickBooks:

  • QuickBooks 2013: qbdataserviceuser23
  • QuickBooks 2012: qbdataserviceuser22
  • QuickBooks 2011: qbdataserviceuser21
  • QuickBooks 2010: qbdataserviceuser20
  • QuickBooks 2009: qbdataserviceuser19
  • QuickBooks 2008: qbdataserviceuser18
  • QuickBooks 2007: qbdataserviceuser17
  • QuickBooks 2006: qbdataserviceuser

Once you’ve deleted the user account, continue to the next step of doing a clean install of QuickBooks.

For more information on resolving QuickBooks Error Code -6144, 0, consult this Intuit knowledge base article.

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What Does Error Code 80070057 Mean?

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According to Intuit, Error Code 80070057 has several variations, each of which has different causes and solutions.  Some variations remain unresolved. Interestingly, before converting our KnowledgeBase to the present format, our article on this error code was our most viewed article by a factor of more than 2 to 1.  That’s a good indicator of the relative occurrence of the error among QuickBooks users.

To attempt to resolve the error, match your exact error with the description below and follow the troubleshooting steps for that specific error.

Variation 1

Error Code 80070057: “There was an unexpected error reported while trying to run QuickBooks” is an error that has multiple possible causes.  The possible causes include:

  • your company file (.qbw) is damaged and you were attempting to backup or create a portable file (.qbm)
  • your QuickBooks installation is damaged
  • you were attempting to open a portable file (.qbm) but QuickBooks wasn’t open
  • the QuickBooks company file extension was changed or is the wrong type

The steps to resolve this error can include reviewing the extension of your company file, verifying your company file, repairing your QuickBooks installation, or re-installing QuickBooks.

To follow the troubleshooting steps to this variation of the 80070057 error, consult this Intuit knowledge base article.

Variation 2

Error: “80070057 the parameter is incorrect” and “You do not have sufficient permissions to delete files…”

There are 2 known causes for this error:

  • a user attempted to launch QuickBooks by double-clicking on a company file (.qbw) instead of launching QuickBooks first
  • by default BitDefender is blocking certain ports that QuickBooks uses to exchange data

To follow the troubleshooting steps to resolve this variation of the 80070057 error, consult this Intuit knowledge base article.

Variation 3

Error: “80070057, the parameter is incorrect. There was an unexpected error reported while trying to run QuickBooks with company file [path and name].”

Unfortunately, Intuit hasn’t identified a resolution to this particular variation of the 80070057 error.  Two suggestions appear in this Intuit knowledge base article: restart all computers running QuickBooks or uninstall/reinstall QuickBooks.

Variation 4

Error: “80070057: parameter is incorrect” when clicking on a QBB, QBM, QBW, ND, or TLG file from a Google Search Timeline.

This is yet another variation of the 80070057 error, and unfortunately Intuit hasn’t identified a possible resolution at this time.  The error is discussed is this Intuit knowledge base article as well as this one.

See our related article on Error Code -6150, -1006 for more information.

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What Does Error Code -6073, -816 Mean?

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According to Intuit, Error Code -6073, -816: “QuickBooks is unable to open this company file” is an error that has multiple possible causes.  The possible causes include:

  • multiple computers have hosting turned on instead of only 1
  • different releases of QuickBooks on the server and the affected workstation
  • insufficient file permissions
  • the Database Manager service is not running
  • the network data file (.nd) is damaged, missing, or marked as hidden
  • the transaction log file (.tlg) is marked as hidden
  • security software (e. g., a firewall) is blocking network traffic
  • other software is currently scanning the QuickBooks company file
  • QuickBooks is attempting to run a scheduled backup while the company file is in use
  • the company file (.qbw) is damaged

A screenshot of the actual error appears below:

QuickBooks Premier 2007 Error Code -6073, -816

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release.  To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

To follow the troubleshooting steps to resolve Error Code -6073, -816, consult this Intuit knowledge base article.

[Update: Unfortunately, it appears Intuit has removed that article, so the link is dead.]

See our related articles on Error Code -6190, -83 and Error Code -6138, -82 for more information.

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What Does Error Code -6177, 0 Mean?

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According to Intuit, Error Code -6177, 0: “QuickBooks is attempting to open this Company file” indicates that QuickBooks couldn’t use the path to the company file.  It usually occurs when using QuickBooks in multiuser mode.  For QuickBooks 2009, many causes of this error have been resolved in Releases R5 and R6, including attempting to open a company file located in the root drive or certain network locations.

The most common fixes for this error are to:

  • reboot the server and workstations or
  • make sure all computers in your QuickBooks installation are running the latest version and release of QuickBooks software
  • delete the QuickBooks network data file (.nd) and re-configure the server

To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  To update your release of QuickBooks, click on the Help->Update QuickBooks… menu selection.  Complete these step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6177, 0, consult this Intuit knowledge base article.

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What Does Error Code 2753 Mean?

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Error 2753 is connected to a failure of QBServerUtilityMgr.exe to launch properly.  This is the QuickBooks Database Server Manager.  It’s used in multi-user mode to manage .nd files and keep track of the location of the company file (.qbw).  It’s normally located in:

%Program Files%Common FilesIntuitQuickBooks

QuickBooks Premier 2009 QBServerUtilityMgr.exe Properties

Some users have reported that running the reboot.bat file supplied with QuickBooks solved this error.  This batch file will open a command prompt window and execute a series of calls to the Microsoft Windows program regsvr32.exe.  This Windows command line tool is used to register .dll files in the Windows registry.

It’s possible that an incomplete installation of QuickBooks resulted in missing entries in your Windows registry, and reboot.bat fixes that.  In some instances, reboot.bat can address problems caused by registry cleaners that removed required entries from the Windows registry.

To run reboot.bat, verify that you have administrator permissions and navigate to your QuickBooks installation directory.  By default for QuickBooks 2010, this is:

C:Program FilesIntuitQuickBooks 2010

Locate the file reboot.bat and double click on it to launch it.

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