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portable file

What Does Error Code 80070057 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, Error Code 80070057 has several variations, each of which has different causes and solutions.  Some variations remain unresolved. Interestingly, before converting our KnowledgeBase to the present format, our article on this error code was our most viewed article by a factor of more than 2 to 1.  That’s a good indicator of the relative occurrence of the error among QuickBooks users.

To attempt to resolve the error, match your exact error with the description below and follow the troubleshooting steps for that specific error.

Variation 1

Error Code 80070057: “There was an unexpected error reported while trying to run QuickBooks” is an error that has multiple possible causes.  The possible causes include:

  • your company file (.qbw) is damaged and you were attempting to backup or create a portable file (.qbm)
  • your QuickBooks installation is damaged
  • you were attempting to open a portable file (.qbm) but QuickBooks wasn’t open
  • the QuickBooks company file extension was changed or is the wrong type

The steps to resolve this error can include reviewing the extension of your company file, verifying your company file, repairing your QuickBooks installation, or re-installing QuickBooks.

To follow the troubleshooting steps to this variation of the 80070057 error, consult this Intuit knowledge base article.

Variation 2

Error: “80070057 the parameter is incorrect” and “You do not have sufficient permissions to delete files…”

There are 2 known causes for this error:

  • a user attempted to launch QuickBooks by double-clicking on a company file (.qbw) instead of launching QuickBooks first
  • by default BitDefender is blocking certain ports that QuickBooks uses to exchange data

To follow the troubleshooting steps to resolve this variation of the 80070057 error, consult this Intuit knowledge base article.

Variation 3

Error: “80070057, the parameter is incorrect. There was an unexpected error reported while trying to run QuickBooks with company file [path and name].”

Unfortunately, Intuit hasn’t identified a resolution to this particular variation of the 80070057 error.  Two suggestions appear in this Intuit knowledge base article: restart all computers running QuickBooks or uninstall/reinstall QuickBooks.

Variation 4

Error: “80070057: parameter is incorrect” when clicking on a QBB, QBM, QBW, ND, or TLG file from a Google Search Timeline.

This is yet another variation of the 80070057 error, and unfortunately Intuit hasn’t identified a possible resolution at this time.  The error is discussed is this Intuit knowledge base article as well as this one.

See our related article on Error Code -6150, -1006 for more information.

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What Does Error Code -6150, -1006 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, Error Code -6150, -1006: “An error occurred when QuickBooks tried to create, open, or use the company file” is an error that has multiple possible causes.  The possible causes include:

  • your company file (.qbw) is damaged and you were attempting to backup or create a portable file (.qbm)
  • your QuickBooks installation is damaged
  • you were attempting to open a portable file (.qbm) but QuickBooks wasn’t open
  • the QuickBooks company file extension was changed or is the wrong type
  • you were attempting to restore a QuickBooks for Macintosh backup file in QuickBooks for Windows

Here’s a screenshot of the actual error:

QuickBooks Premier 2010 Error -6150, -1006

The steps to resolve this error can include reviewing the extension of your company file, verifying your company file, repairing your QuickBooks installation, or re-installing QuickBooks.

If you were not attempting to restore a QuickBooks for Macintosh backup in QuickBooks for Windows, consult this Intuit knowledge base article.

If you were attempting to restore a QuickBooks for Macintosh backup in QuickBooks for Windows, consult this Intuit knowledge base article.

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What Is the Transaction Log File?

Chief Mechanic · September 7, 2010 ·

The QuickBooks transaction log file is a log of all changes about to be made to the company file (.qbw) before they are actually recorded in the company file.  It is stored in the same folder as the company file itself.  It’s automatically created by QuickBooks.

The filename of the transaction log file is in the form:

[company file name].qbw.TLG

QuickBooks uses data written to the transaction log file to transparently complete the recording of transactions that were not completely recorded in the company file itself because a connection to the company file was lost.  The transaction log file can also be used in conjunction with a QuickBooks backup file (.qbb) to recover from a damaged company file.

The transaction log file is reset when:

  • you sucessfully complete a manual (not a scheduled or online) backup in QuickBooks
  • you restore a portable company file (.qbm)
  • the company file does not match the transaction log file

The company file may not match the transaction log file if you restore a backup of the company file using the same filename in the same folder or if you make a copy of a company file, take the copy to another computer and make changes, and put the changed copy back in the original location.  For example, if you want to make a copy of the company file and work on it on another computer, you need to copy both the company file itself and the corresponding transaction log file in order to preserve the data recovery benefits that the transaction log file offers.

Because the transaction log file is only reset under specific circumstances, it may grow in size and become larger than the QuickBooks company file itself.  Large transaction log files can have an adverse effect on overall QuickBooks performance, so it’s important to periodically cause the events that trigger a reset of the transaction log file.  If you perform a manual backup, it’s important to run the backup with some degree of verification enabled.  If you complete the backup without verification enabled, your transaction log file will be reset, and the unverified data in the backup may be unusable.

Additional information on the QuickBooks transaction log file can be found in this Intuit knowledge base article as well as our article on the file types used by QuickBooks.

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Securely Upload Data Using an Accountant’s Copy File

Chief Mechanic · September 24, 2008 ·

Starting with the 2008 version, QuickBooks Pro, Premier, and Enterprise Solutions users can upload files to Intuit’s Accountant’s Copy File Transfer secure server. Accountant’s Copy1 files are encrypted, so even en route to the secure server they’re protected. From a user’s perspective, the entire process takes place from within QuickBooks. Best of all, it’s free! 2 There are just a few simple steps that are launched from the File->Accountant’s Copy menu. Here’s the sequence in Enterprise Solutions 8.0:

  1. Confirm sending Accountant’s Copy
  2. Set the dividing date
  3. Enter your accountant’s email (twice), your name, and your email
  4. Enter a strong password (twice) and a message to your accountant
  5. Accept the warning to close all data files
  6. Acknowledge that the Accountant’s Copy has been successfully uploaded
  7. You’ll receive an email confirming your successful upload
  8. Your accountant will receive an email notifying him there’s work to be done

It’s not recommended to include the password in the comment area. Instead, communicate the password to your accountant via a more secure method, such as by telephone call.

Like most things, there are a few restrictions to using Intuit’s secure server. Your company file must be under 200 Mb in size. Next, you have to conduct the transfer using a high-speed internet connection.

Accountant_copy_menu.jpg

There are also a few simple things to keep in mind when uploading an Accountant’s Copy to Intuit’s server. You must use a strong password, which means one that contains at a minimum:

  • 1 uppercase character
  • 1 number
  • More than 7 total characters

Note that once you’ve completed uploading your Accountant’s Copy export file, your QuickBooks program title bar will remind you that you have an Accountant’s Copy file outstanding. If your upload session ends before the file transfer is complete, an Accountant’s Copy import file (with a .qby extension) may remain on your computer. It can be safely deleted.

One important consideration is whether the Accountant’s Copy file is the right file choice to work with your accounting support, because there are some restrictions3 on this file type.

An Accountant’s Copy file is the right choice when you want to continue working in your QuickBooks file and your accountant plans to independently perform tasks such as closing a fiscal period. When you create an Accountant’s Copy, you specify a dividing date. Your accountant can make entries on or before that date, and you can make entries after but not on that date. That allows both you and your accountant to work independently. You can continue to view data before the dividing date and attempt to make changes to that data, but when you try to save your changes, QuickBooks will warn you and ignore your changes. Once your accountant has completed his work, you’ll import your accountant’s work into your primary QuickBooks data file. There are restrictions on what your accountant can do in an Accountant’s Copy file, such as working with lists or performing reconciliations. Generally speaking, Intuit has expanded the capabilities of the Accountant’s Copy file over the years when both the client and accountant are working in the most recent version. For example, for 2009 the Accountant’s Copy allows the accountant to perform reconciliations after the dividing date or to modify classes, two things not allowed in previous versions.

Even if your accountant doesn’t plan to change data, an Accountant’s Copy file is still a good choice. For example, if we are producing custom reports for you, we recommend you make and transfer an Accountant’s Copy file using the steps described above and then immediately cancel it by removing restrictions. Canceling the Accountant’s Copy file removes the dividing date restrictions on the file, but it does not delete the file or make it unavailable to your accountant. This allows you to take advantage of free, secure transfer to your accountant without any restrictions on your continued QuickBooks work. Although Accountant’s Copy files are not intended as full backups, the transfer method we’ve described offers a fast and easy way to create a partial off-site backup, which could prove invaluable in disaster recovery.

QuickBooks offers other file types which can also be used to transfer accounting data, such as a portable file (.qbm file extension) and a backup file (.qbb file extension). Like the Accountant’s Copy file, these other file types come with different capabilities and restrictions. It’s important to pick the right file type for the task at hand. Because of the free, easy-to-use, and secure transfer process for an Accountant’s Copy file, it’s a great choice for a wide range of tasks.

We’ve extended this discussion with 3 articles in our QuickBooks KnowledgeBase.

  • How an accountant works with an Accountant’s Copy file
  • How an accountant working with an Accountant’s Copy file returns completed work to a client
  • How a client incorporates an accountant’s changes

This series of articles covers the full cycle of sending data to us or another accountant and incorporating recommended changes into your QuickBooks company file.

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  1. Specifically, a QuickBooks Accountant’s Copy export file with a .qbx extension. [↩]
  2. Generally speaking, Intuit’s resources of this type are only available to users of versions that aren’t obsolete. If that policy remains unchanged, when the 2011 version is released in late 2010, users of the 2008 version won’t have free transfers any longer. [↩]
  3. Some restrictions depend on other QuickBooks applications you use. For example, Velocity Inventory users running Enterprise Solutions can’t create Accountant’s Copy files. Velocity Inventory is a separate inventory management program that offers serial number tracking, multiple warehouses, and bar code support. [↩]

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