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What Is QuickBooks Error -6144, 0?

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According to Intuit, QuickBooks Error -6144, 0 and the related error -6144, -103 are accompanied by the message “An error occurred while QuickBooks tried to access the company file”.

They are caused by either:

  • an incorrect path in your .nd file to your company file (.qbw) or
  • damage to the Windows user account used by the QuickBooks Database Manager

See our article on QuickBooks file types for more information on the .nd file.

There are 2 possible solutions to this problem:

To delete the right Windows user account, identify the version of QuickBooks that is generating this error. The Windows user account used by the QuickBooks Database Manager has a name that begins with qbdataserviceuser and, for versions of QuickBooks after QuickBooks 2006, ends with a 2 digit number. If you only run 1 version of QuickBooks, it should be easy to identify the Windows user account. If you run multiple versions of QuickBooks, be sure to only delete the user account associated with the version of QuickBooks that’s giving you a problem.

Here are the Windows user accounts for recent versions of QuickBooks:

  • QuickBooks 2013: qbdataserviceuser23
  • QuickBooks 2012: qbdataserviceuser22
  • QuickBooks 2011: qbdataserviceuser21
  • QuickBooks 2010: qbdataserviceuser20
  • QuickBooks 2009: qbdataserviceuser19
  • QuickBooks 2008: qbdataserviceuser18
  • QuickBooks 2007: qbdataserviceuser17
  • QuickBooks 2006: qbdataserviceuser

Once you’ve deleted the user account, continue to the next step of doing a clean install of QuickBooks.

For more information on resolving QuickBooks Error Code -6144, 0, consult this Intuit knowledge base article.

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What Does Error Code -6073, -816 Mean?

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According to Intuit, Error Code -6073, -816: “QuickBooks is unable to open this company file” is an error that has multiple possible causes.  The possible causes include:

  • multiple computers have hosting turned on instead of only 1
  • different releases of QuickBooks on the server and the affected workstation
  • insufficient file permissions
  • the Database Manager service is not running
  • the network data file (.nd) is damaged, missing, or marked as hidden
  • the transaction log file (.tlg) is marked as hidden
  • security software (e. g., a firewall) is blocking network traffic
  • other software is currently scanning the QuickBooks company file
  • QuickBooks is attempting to run a scheduled backup while the company file is in use
  • the company file (.qbw) is damaged

A screenshot of the actual error appears below:

QuickBooks Premier 2007 Error Code -6073, -816

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release.  To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

To follow the troubleshooting steps to resolve Error Code -6073, -816, consult this Intuit knowledge base article.

[Update: Unfortunately, it appears Intuit has removed that article, so the link is dead.]

See our related articles on Error Code -6190, -83 and Error Code -6138, -82 for more information.

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What Does Error Code -6000, -83 Mean?

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According to Intuit, Error Code -6000, -83: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes:

  • an incomplete QuickBooks installation
  • a damaged company (.qbw) file
  • the folder in which the company file is located is damaged
  • hosting is enabled on both the server and at least 1 workstation (incorrect) instead of only the server (correct)
  • the server doesn’t have permission to access the company file
  • the currently logged in user doesn’t have permission to access the company file
  • the service QBDataServiceUserXX (where XX depends on your QuickBooks version) doesn’t have permission to access the company file
  • security software is blocking access to the QBDataServiceUserXX service on the server where the company file is located

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release.  To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6000, -83, consult this Intuit knowledge base article.

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What Does Error Code -6129, -101 Mean?

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According to Intuit, Error Code -6129, -101: “An error occurred when QuickBooks tried to access the company file” has multiple possible causes:

  • all computers in a multi-user user configuration are not running the latest release of QuickBooks
  • a damaged QuickBooks installation
  • hosting is enabled on both the server and at least 1 workstation (incorrect) instead of only the server (correct)
  • hosting isn’t properly configured on the server
  • the service QBDataServiceUserXX (where XX depends on your QuickBooks version) doesn’t have permission to access the company file

There are a number of troubleshooting steps to resolve this error that are discussed in detail in the Intuit knowledge base article linked below.  Before proceeding to those steps, insure that all computers in your QuickBooks installation have been updated to the latest QuickBooks release.  To verify the version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window.  The Product field shows the version and release at the top left of the window.  In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.  Complete this step on each computer in your multiuser setup.

QuickBooks Premier 2009 Product Information Release

For more information on resolving Error Code -6129, -101, consult this Intuit knowledge base article.

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