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QuickBooks File Doctor

What Is QuickBooks Error -6144, 0?

Chief Mechanic · December 7, 2012 ·

According to Intuit, QuickBooks Error -6144, 0 and the related error -6144, -103 are accompanied by the message “An error occurred while QuickBooks tried to access the company file”.

They are caused by either:

  • an incorrect path in your .nd file to your company file (.qbw) or
  • damage to the Windows user account used by the QuickBooks Database Manager

See our article on QuickBooks file types for more information on the .nd file.

There are 2 possible solutions to this problem:

  • use the QuickBooks File Doctor or
  • delete the Windows user account used by the QuickBooks Database Manager and then do a clean install of QuickBooks

To delete the right Windows user account, identify the version of QuickBooks that is generating this error. The Windows user account used by the QuickBooks Database Manager has a name that begins with qbdataserviceuser and, for versions of QuickBooks after QuickBooks 2006, ends with a 2 digit number. If you only run 1 version of QuickBooks, it should be easy to identify the Windows user account. If you run multiple versions of QuickBooks, be sure to only delete the user account associated with the version of QuickBooks that’s giving you a problem.

Here are the Windows user accounts for recent versions of QuickBooks:

  • QuickBooks 2013: qbdataserviceuser23
  • QuickBooks 2012: qbdataserviceuser22
  • QuickBooks 2011: qbdataserviceuser21
  • QuickBooks 2010: qbdataserviceuser20
  • QuickBooks 2009: qbdataserviceuser19
  • QuickBooks 2008: qbdataserviceuser18
  • QuickBooks 2007: qbdataserviceuser17
  • QuickBooks 2006: qbdataserviceuser

Once you’ve deleted the user account, continue to the next step of doing a clean install of QuickBooks.

For more information on resolving QuickBooks Error Code -6144, 0, consult this Intuit knowledge base article.

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What Is the QuickBooks File Doctor?

Chief Mechanic · December 7, 2012 ·

The QuickBooks File Doctor is a tool from Intuit that is designed to diagnose and fix common problems with QuickBooks data files and your Windows and network configuration, including:

  • Data corruption
  • Windows setup problems
  • Network setup problems

The tool has its limits. It only works with:

  • .qbw and .qba files
  • QuickBooks company files (.qbw) smaller than 2 Gb

Further, diagnosing network setup problems may not work if you have multiple QuickBooks versions installed on your computer. In some cases the tool may diagnose a problem but then be unable to fix it. That typically depends on whether a QuickBooks Auto Data Recovery folder exists. Auto Data Recovery (ADR) is another Intuit data protection tool available to some QuickBooks users.

For more information on the QuickBooks File Doctor, consult this Intuit knowledge base article.

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