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unresolved error

What Does Error Code 80070057 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, Error Code 80070057 has several variations, each of which has different causes and solutions.  Some variations remain unresolved. Interestingly, before converting our KnowledgeBase to the present format, our article on this error code was our most viewed article by a factor of more than 2 to 1.  That’s a good indicator of the relative occurrence of the error among QuickBooks users.

To attempt to resolve the error, match your exact error with the description below and follow the troubleshooting steps for that specific error.

Variation 1

Error Code 80070057: “There was an unexpected error reported while trying to run QuickBooks” is an error that has multiple possible causes.  The possible causes include:

  • your company file (.qbw) is damaged and you were attempting to backup or create a portable file (.qbm)
  • your QuickBooks installation is damaged
  • you were attempting to open a portable file (.qbm) but QuickBooks wasn’t open
  • the QuickBooks company file extension was changed or is the wrong type

The steps to resolve this error can include reviewing the extension of your company file, verifying your company file, repairing your QuickBooks installation, or re-installing QuickBooks.

To follow the troubleshooting steps to this variation of the 80070057 error, consult this Intuit knowledge base article.

Variation 2

Error: “80070057 the parameter is incorrect” and “You do not have sufficient permissions to delete files…”

There are 2 known causes for this error:

  • a user attempted to launch QuickBooks by double-clicking on a company file (.qbw) instead of launching QuickBooks first
  • by default BitDefender is blocking certain ports that QuickBooks uses to exchange data

To follow the troubleshooting steps to resolve this variation of the 80070057 error, consult this Intuit knowledge base article.

Variation 3

Error: “80070057, the parameter is incorrect. There was an unexpected error reported while trying to run QuickBooks with company file [path and name].”

Unfortunately, Intuit hasn’t identified a resolution to this particular variation of the 80070057 error.  Two suggestions appear in this Intuit knowledge base article: restart all computers running QuickBooks or uninstall/reinstall QuickBooks.

Variation 4

Error: “80070057: parameter is incorrect” when clicking on a QBB, QBM, QBW, ND, or TLG file from a Google Search Timeline.

This is yet another variation of the 80070057 error, and unfortunately Intuit hasn’t identified a possible resolution at this time.  The error is discussed is this Intuit knowledge base article as well as this one.

See our related article on Error Code -6150, -1006 for more information.

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What Does a Runtime Error Such As R6025 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, the error “Runtime Error! Program: C:Program FilesIntuitQuickBooks [Year]qbw32.exe R6025 – pure virtual function call” can occur when opening or closing QuickBooks.

Here’s a screenshot of the actual error message:

QuickBooks Premier 2007 Error Code R6025

The exact cause or this error hasn’t been determined.

Intuit recommends these steps to reduce the chance of this error recurring:

  1. shorten any customer or vendor names and company names to 32 characters or less
  2. remove any special characters from list items
  3. close any open embedded browser windows that may contain script errors

A quotation mark “, an apostrophe ‘, an open bracket [, or a close bracket ] in certain fields of list items can produce this error.

For more information about this error, consult this Intuit knowledge base article.

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