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What Is the QBWIN.LOG File and What Function Does It Serve?

Chief Mechanic · September 11, 2010 ·

The QBWin.log file is a text file that stores information about selected QuickBooks errors and the results of verifying, rebuilding, cleaning up, or upgrading, or converting a company file.

This file is created the first time you:

run the Verify Data utility (File->Utilities->Verify Data)
run the Rebuild Data utility (File->Utilities->Rebuild Data)
run the Clean Up Company Data utility (File->Utility->Clean Up Company Data…)
encounter a “C=” error
upgrade from a previous version of QuickBooks or Quicken

To locate or view the QBWin.log file, from within QuickBooks press F2 or Ctrl +1 to open the Product Information window. With the Product Information window open, press F3 or Ctrl + 2 to open the Tech Help window. With the Tech Help window open, click the Open File tab and scroll down in the file list to the QBWin.log file. To display the full file path, click the Path On/Off or use the keyboard shortcut Alt + p button. To view the file in your default editor for text files (normally Windows Notepad), click Open File or use the keyboard shortcut Alt + o.

QuickBooks Premier 2009 Tech Help QBWIN.LOG

For more information on locating the QBWin.log, consult this Intuit knowledge base article.

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What Does Error Code 20146 06636 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, error code 20146 06636 is an error that can occur when running the Rebuild Data utility on a company file (.qbw) that had been converted from an older to a newer version. It indicates that the company file (.qbw) had possible data corruption before the file was converted to the newer version.

If possible, Intuit recommends returning to the file before it was converted to the newer version, repairing the damage, and re-converting to the newer version.

However, if the file had been converted some time ago, this solution isn’t practical.

Our articles on error code 20145 97242 and an error involving msvcr80.dll may also prove helpful.

For more information on this error, consult this Intuit knowledge base article.

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What Does Error Code 20145 97242 Mean?

Chief Mechanic · September 10, 2010 ·

According to Intuit, error code 20145 97242 is an error that can occur when running the Rebuild Data utility on a company file (.qbw) that had been converted from an older to a newer version. It indicates that the company file (.qbw) had possible data corruption before the file was converted to the newer version.

If possible, Intuit recommends returning to the file before it was converted to the newer version, repairing the damage, and re-converting to the newer version.

However, if the file had been converted some time ago, this solution isn’t practical.

Our articles on error code 20146 06636 and an error involving msvcr80.dll may also prove helpful.

For more information on this error, consult this Intuit knowledge base article.

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Can I Use My Own Email Client To Send Reports And Forms Via Email?

Chief Mechanic · September 10, 2010 ·

Beginning with the 2008 series of products, you can use your own email client to send reports and forms via email – provided that you have a preference set correctly, and provided that your email client is one of:

Microsoft Outlook
Microsoft Outlook Express
Microsoft Windows Mail

To use any of the above email clients, choose the Outlook setting on the Send Forms sub-menu on the My Preferences tab on the Edit->Preferences menu selection.

Whether you send a report or form via your email client or QuickBooks E-mail, QuickBooks will send the report or form as a PDF attachment.

Users of 2007 series and older are limited to using QuickBooks E-mail, which is an online service provided by Intuit. Access to this service will no longer be available to QuickBooks 2007 users after May 31, 2010.

Online services are only available to users of a current QuickBooks version, so it’s important to monitor Intuit’s service discontinuation policy regarding the availability of online services for your version to avoid unexpected disruption to certain program features.

If you need to upgrade your QuickBooks software to continue to be able to send important forms and reports via email, see the links on our Buy QuickBooks page.

QuickBooks Premier 2009 Preferences Send Forms Email

The principal advantage of using your own email client is that you can automatically preserve a copy of the emails you send in a folder in your email program. With QuickBooks E-mail, you need to be sure to send a copy to yourself.

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How Do I Update My QuickBooks Release?

Chief Mechanic · September 8, 2010 ·

Intuit uses 2 terms to describe QuickBooks: version and release. Version refers to the product and year (e. g., Pro 2009), while release refers to incremental updates to a version. Versions normally include significant feature enhancements and therefore must be purchased. Changing your version is a process that is referred to as an upgrade. On the other hand, releases normally include minor changes and bug fixes, which sometimes entail modification to the QuickBooks file structure. Often, there are multiple releases introduced over time, sometimes even after a newer version has already been introduced. Releases are typically provided free to users of a current QuickBooks version and are installed in a process referred to as an update. See our article for more information on how Intuit determines if your version of QuickBooks is current.

To update QuickBooks, click on the Help->Update QuickBooks… menu selection. On the Overview tab, click the Update Now button, which will take you to the Update Now tab. Alternately, you can navigate directly to the Update Now tab by clicking on that tab.

From the Update Now tab, click the Get Updates button.

QuickBooks will proceed to check for available updates and to download them if they’re available. Some updates may not be installed until you close QuickBooks and restart the program, and some updates may require you to restart your computer. Therefore, plan the update process at a time when you can conveniently complete all steps. If you’re running the latest release for your version, the Get Updates task will complete very quickly, usually in a minute or two.

If updates are downloaded that must be installed when QuickBooks starts, you’ll see the QuickBooks Update Service window the next time you launch QuickBooks; this window will appear before QuickBooks fully loads. Click the Install Now button to install the downloaded updates. Once the updates are installed, QuickBooks will load normally.

If you are running QuickBooks in a multi-user environment, be sure to update all computers to the most current release before that computer next runs the QuickBooks program. See our article for more information on updating your QuickBooks release in a multi-user environment.

A common question that arises in determining the need to update QuickBooks is “What’s my current version and release of QuickBooks?” To answer that and verify your version and release of QuickBooks, press F2 while QuickBooks is running to display the Product Information window. The Product field shows the version and release at the top left of the window. In the example below, Premier Accountant Edition 2009 is the version and R3P is the release.

QuickBooks Premier 2009 Product Information Release

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version

Accounting

Developer

Intuit