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Vista

What Function Does QBPRINT.QBP Perform?

Chief Mechanic · September 5, 2010 ·

The QBPrint.qbp contains the settings from the Printer setup window stored by QuickBooks to print forms.

QuickBooks Premier 2009 Printer Setup

On Windows Vista, it’s normally found at:

C:ProgramDataIntuitQuickBooks yyyy

where yyyy represents your version of QuickBooks, as in QuickBooks 2009.

On Windows XP, it’s normally found at:

C:Documents and SettingsAll UsersApplication DataIntuitQuickBooks yyyy

If QuickBooks can’t find the file in the expected location, it will automatically recreate it from default data.

Issues relating to this file are sources for several printing problems in QuickBooks, and a number of troubleshooting techniques involve this file.  One common technique involves renaming this file so that QuickBooks will automatically create a new one, as discussed in this Intuit knowledge base article.

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What Does Error Code -20 Mean?

Chief Mechanic · September 5, 2010 ·

Error Code -20 “QuickBooks PDF Converter Activation Error -20” seems to indicate that a code registry entry related to the integrated QuickBooks PDF converter could not be found.  The integrated QuickBooks PDF Converter is a driver licensed by Intuit from from Amyuni Technologies.  A screen shot of the error appears below:

QuickBooks Premier 2009 Error Code -20

The most common fix for this error is to re-install the PDF Converter, which involves deleting the QuickBooks PDF Converter and attempting to email any form or report.  QuickBooks will automatically reinstall the PDF Converter after you’ve deleted it.

For more information on deleting and re-installing the PDF Converter, consult this Intuit knowledge base article.

Error code -20 is one of a long list of errors tied to the integrated PDF converter.

Error code -20 also appears to related to 3 other issues:

  • using QuickBooks in a 64-bit version of either Windows Vista or XP
  • upgrading the Amyuni PDF Converter to a newer version through Windows Update
  • having QuickBooks 2007 and either QuickBooks 2008 or 2009 installed on the same computer

If you are using a 64-bit version of either Windows Vista or XP and have received this error, it was most likely caused because some of the default settings on the Amyuni PDF Converter aren’t compatible with 64-bit operating systems.  Intuit offers some possible solutions to this error in this Intuit knowledge base article.

We have also observed this error after installing operating system updates (not QuickBooks updates!) via Microsoft’s Windows Update service.  Updates to the Amyuni PDF Converter are detected by Windows Update.  Depending on your Windows Update settings, this update may have been installed automatically.  Since the updated Amyuni PDF Converter was not the licensed version that came with QuickBooks, QuickBooks doesn’t detect the updated driver as licensed and activated.  Unfortunately, deleting the QuickBooks PDF Converter and attempting to email another report (i. e., the recommendations above) do not appear to resolve the error in this circumstance.  The solution is to uninstall the single Windows Update that updated the Amyuni PDF Converter, reboot, and then try to email a report.  If the error still occurs, perform a clean install of QuickBooks.  Before re-installing any program or altering any data file, insure that you have multiple backup copies of the programs and data files you are modifying.

Generally speaking, it’s not a problem to have multiple versions of QuickBooks installed on the same computer, provided they’re in different directories.  Accountants often find this necessary to service clients with different QuickBooks versions.  However, the QuickBooks PDF Converter for QuickBooks 2007 is a slightly different version than that for QuickBooks 2008 or 2009.  This situation sometimes produces ErrorCode -20.  The solutions are to close QuickBooks and wait a short period of time before relaunching QuickBooks to allow time for shared resources to be released, thereby resolving the error.  Another possible solution is to repair your QuickBooks installation.  For more information on this error in this circumstance, consult this Intuit knowledge base article.  This error in QuickBooks 2007 is also discussed in another Intuit knowledge base article.  Unfortunately, the reports we’ve received indicate that the fixes do not resolve the problem for good.

For more information on resolving Error Code -20, consult this Intuit knowledge base article.

If the steps outlined in that article don’t resolve the error, Intuit also offers these basic printer troubleshooting tips.

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What Does Error Code -6000, -816 Mean?

Chief Mechanic · August 31, 2010 ·

According to Intuit, Error Code -6000, -816 “QuickBooks was unable to open the company file because the file is in use” has multiple possible causes, at least 1 of which is unresolved and is associated with Microsoft Windows Vista.  The possible causes of this error are:

  • the company file is in use by another program such as third-party backup software
  • a damaged company file (.qbw)
  • the company file is located on a computer running Microsoft Windows Home Server edition with multiple hard disks (not supported)
  • opening a company file (.qbw) or a restored company file on a computer running Vista (unresolved)

There is a possible workaround for the Vista-related issue discussed in the Intuit article linked below.

For more information on resolving Error Code -6000, -816, consult this Intuit knowledge base article.

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What Versions of QuickBooks Financial Software Are Compatible With Microsoft Windows Vista?

Chief Mechanic · August 31, 2010 ·

The following versions of QuickBooks financial software are compatible with Microsoft Windows Vista:

  • QuickBooks Pro 2007 to 2010
  • QuickBooks Premier 2007 to 2010
  • QuickBooks Enterprise Solutions 7.0 to 10.0

Users of older versions of QuickBooks need to upgrade to the latest version in order to install and use QuickBooks on Vista.

If you need to upgrade, you can review detailed product comparisons as well as obtain discounts and free shipping by visiting the links on our Buy QuickBooks page.

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What Versions of Point of Sale (POS) Are Compatible With Microsoft Windows Vista?

Chief Mechanic · August 30, 2010 ·

The following versions of QuickBooks Point of Sale (POS) are compatible with Microsoft Windows Vista:

  • QuickBooks POS Basic 6.0 and 9.0
  • QuickBooks POS Pro 6.0 and 9.0

Users of older versions of QuickBooks POS need to upgrade to the latest version in order to install and use QuickBooks on Vista in a supported environment.

While POS 5.0 and earlier versions are not Vista compatible and not supported, Intuit offers more specifics and these comments to users of POS 5.0 and earlier versions considering Vista.

If you need to upgrade, you can review detailed product comparisons as well as obtain discounts and free shipping by visiting the links on our Buy QuickBooks page.

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