According to Intuit, Error Code -6000, -301 has multiple possible causes. The possible causes include:
- a user is attempting to open a QuickBooks company file (.qbw) that is stored in a location other than a local hard disk or the hard disk of a server running the QuickBooks Database Server Manager
- the company file (.qbw) is damaged
- encryption software is installed on the hard disk where the company file (.qbw) is stored
The QuickBooks company file (.qbw) must be stored on a local hard disk or the hard disk of a server running the QuickBooks Database Server Manager. Locating the company file on other types of storage media may produce this error. Examples of company file locations that can produce this error are:
- USB or thumb drives
- Zip drives
- Network Attached Storage (NAS) devices
This error is also related to another similar error, error code -6189, -82.
If it appears this error code is tied to the type of media on which your company file is stored, consult this Intuit knowledge base article.
If you have encryption software installed on the hard disk on which your company file is stored, consult this Intuit knowledge base article.
If you received the text “An error occurred when QuickBooks tried to access the company file” along with the error code, the most likely cause is that your company file (.qbw) is damaged. In that event, consult this Intuit knowledge base article.
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