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You are here: Home / KnowledgeBase / What Does Error Code 1304 Mean?

What Does Error Code 1304 Mean?

Chief Mechanic · September 5, 2010 ·

According to Intuit, Error 1304 can occur when installing or updating QuickBooks.

It is accompanied by this message:

"Error writing to file [filename]. Verify that you have access to that directory."

It is caused by either:

  1. a damaged CD
  2. a problem with the CD drive itself
  3. a damaged Microsoft .NET component

The troubleshooting steps to resolve this error depend on whether you received the error installing QuickBooks from a CD or from a download.

If you were installing from a CD, first attempt to copy files from the installation CD to your hard disk and proceed to complete the installation.  The steps to copy these files are discussed in this Intuit knowledge base article.

If you downloaded QuickBooks and are not installing the program from a CD, a component of the Microsoft .NET framework may be damaged.  In this instance, consult this Intuit knowledge base article for information on repairing your .NET framework.

For more information on this error, consult this Intuit knowledge base article.

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