According to Intuit, Error Code 1801 indicates that the printer name being installed isn’t valid. This error can occur on first installation or use of the integrated QuickBooks PDF Converter, the driver licensed by Intuit from from Amyuni Technologies. Unlike the other error codes associated with the PDF Converter, Intuit considers this a “notification.” Installation and operation of the PDF Converter should be normal.
If the PDF Converter doesn’t function properly, proceed through the following fixes and troubleshooting steps. The most common fix for this error is to re-install the PDF Converter, which involves deleting the QuickBooks PDF Converter and attempting to email any form or report. QuickBooks will automatically reinstall the PDF Converter after you’ve deleted it.
This error is tied to a long series of similar errors associated with printing to a PDF using the integrated driver.
For more information on deleting and re-installing the PDF Converter, consult this Intuit knowledge base article.
For more information on resolving Error Code 1801, consult this Intuit knowledge base article.
If the steps outlined in that article don’t resolve the error, Intuit also offers these basic printer troubleshooting tips.
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