What Does the Error “Unable To Open Statement” Mean When Using Intuit Statement Writer?

In some situations, users of Intuit Statement Writer (ISW) may encounter a problem where the program fails to open properly.  Intuit Statement Writer is a financial report writer introduced along with QuickBooks 2009 that makes use of Microsoft Excel.

After clicking on the Intuit Statement Writer menu selection, Microsoft Excel opens to a blank spreadsheet and displays the fatal error message:

Unable to open statement: System.ArgumentException: Invalid license number

Here’s a screen shot of the exact error message:

According to Intuit, this error occurs because the file iswruntime.dat contains an incorrect license number; the error has only been observed on computers running Windows Vista.

To fix this error message, simply rename or delete iswruntime.dat, which is located in the C:ProgramDataIntuitStatement Writer folder.  When Intuit Statement Writer next starts, it will re-create a new file.

This error message is discussed in this Intuit knowledge base article.

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